Client service is central to our culture at Beauchamps.
At Beauchamps, our approach is commercial and pragmatic - identifying solutions rather than problems. We do not sit on the fence when it comes to giving advice or providing an opinion. The hallmarks of our service are:
- clear, concise and practical advice
- accurate and high quality documentation
- sound legal knowledge
- constructive and sensible contributions to negotiation and conflict resolution
- quick turnaround
Communicating with clients
We respond quickly to client calls, emails and letters. We communicate in plain English and do not bury clients in paper. We adhere to clients’ timetables for completing projects and ensure specific deadlines are met. Our clients are consulted and updated on all developments in their project, case or transaction and a full explanation of all legal procedures and options and the costs involved are communicated regularly.
Engaging with clients, Updates and CPD
In addition to ongoing work communications with clients, we have a programme of regular Beauchamps updates - these are legal and regulatory client updates delivered via email, seminars, client training and bespoke presentations. We have a dedicated knowledge team who work with our lawyers to create briefing notes, checklists and other updates for clients to ensure they are informed on issues of importance to their organisation and aware of any related obligations or policy changes. The majority of our seminars and events are eligible for legal CPD.