Communicating with clients

We respond quickly to client calls, emails and letters. We communicate in plain English and do not bury clients in paper. We adhere to clients’ timetables for completing projects and ensure specific deadlines are met.  Our clients are consulted and updated on all developments in their project, case or transaction and a full explanation of all legal procedures and options and the costs involved are communicated regularly.

Business women in meeting smiling
Business man listening to colleague

Engaging with clients, Updates and CPD

In addition to ongoing work communications with clients, we have a programme of regular legal and regulatory client updates delivered via email, seminars, client training and bespoke presentations. We have a dedicated knowledge team who work with our lawyers to create briefing notes, checklists and other updates for clients to ensure they are informed on issues of importance to their organisation and aware of any related obligations or policy changes. The majority of our seminars and events are eligible for legal CPD.